User Well-Being Self-Protection score88's Commitment

Responsible Gaming — score88's Commitment to Your Well-Being

Score88 believes online entertainment should be enjoyable, not a burden. This page provides guides, self-control tools, and important information to help you enjoy the platform in a healthy and responsible way.

If you or someone you know needs help, do not hesitate to reach out to our support team.

Play for Fun, Not Stress Set a Session Time Limit Manage Your Budget Wisely Exclusive Self-Exclusion Options Available Underage User Protection 24/7 Support, Whenever You Need It Healthy & Balanced Entertainment Play for Fun, Not Stress Set a Session Time Limit Manage Your Budget Wisely Exclusive Self-Exclusion Options Available Underage User Protection 24/7 Support, Whenever You Need It Healthy & Balanced Entertainment

Why Responsible Gaming Matters to Us

Score88 was built on the belief that a good online entertainment platform does more than offer games — it also takes responsibility for the wellbeing of its users. We understand that every user has different circumstances and limits, and we respect those individual needs.

Our platform is designed to deliver an enjoyable experience in a safe environment. Entertainment should be a healthy recreational activity — not a source of financial or emotional stress. That's why score88 provides a range of tools and resources to help you stay in control.

Recognising Behavioural Warning Signs

It is important to recognise the early signs of gaming behaviour that may be cause for concern. Early awareness allows you to take the right steps before things become more serious. Here are some signs to watch out for:

Spending more time or money than planned in a single gaming session.
Playing to escape stress, anxiety, or other negative feelings.
Feeling uncomfortable or restless when unable to play for a period of time.
Hiding gaming activity from family members or friends.
Trying to recover losses by continuing to play beyond your self-imposed limits.
Neglecting daily responsibilities, work, or social relationships due to excessive gaming.
Borrowing money or using funds set aside for essential needs in order to play.

If you recognise one or more of these signs in yourself, we encourage you to take a break and make use of the self-control tools available on the score88 platform.

Smart Ways to Set Time and Budget Limits

One of the most effective ways to enjoy the platform responsibly is to set clear limits before you start playing. score88 encourages every user to practise the following:

Daily Budget Limit

Decide how much (RM) you are comfortable spending before you log in. Once that limit is reached, end your session for the day — no exceptions.

Session Time Limit

Set a maximum duration for each gaming session. Regular breaks help you stay clear-headed and make better decisions over time.

Monthly Deposit Limit

Plan your monthly deposit limit in MYR based on your actual financial capacity. Never exceed this limit, even when you are on a winning streak.

Available Self-Control Features

Score88 provides several self-control options to help users better manage their gaming experience. These tools are designed to put full control in your hands:

Deposit limit: You can set daily, weekly, or monthly deposit limits on your account. Any request to increase these limits will be processed with a waiting period to allow sufficient time for reflection.
Temporary break: If you feel the need to take a break from the platform, you can activate a cooling-off period lasting a few days or weeks. During this time, your account will not be available for play.
Self-exclusion: For users who need a longer break, temporary or permanent account suspension is available through the score88 customer support team. These requests will be actioned promptly, and the account will not be reactivated during the specified period.
Activity history review: You can review your activity and transaction records at any time to monitor your own gaming habits.

To activate any of these self-control tools, please contact our support team via live chat or email at [email protected].

Minor Protection

Score88 strictly prohibits individuals under the age of 18 from registering or using this platform in any capacity. We take this responsibility seriously and have age verification procedures in place during the registration process.

For parents and guardians, we encourage you to:

Using parental control software on devices shared with children or teenagers.
Keep your account login details secure and do not share them with anyone.
Have an open conversation with your children about the risks of online gambling and why age restrictions matter.

If you suspect that a minor has accessed your account or registered using false information, please contact score88 support immediately so the appropriate action can be taken.

Maintaining Balance and Seeking Help

Playing within healthy limits means the entertainment platform is just a small part of your life — not your main focus. score88 encourages all users to maintain a balance between online entertainment and other everyday activities such as work, family, health, and social relationships.

If you find that gaming is starting to affect your life, do not hesitate to seek professional help. There are organisations in Malaysia that offer free and confidential support:

Befrienders Kuala Lumpur — an emotional support and crisis helpline available around the clock.
Ministry of Health Malaysia (MOH) — mental health services and counselling.
Department of Social Welfare — financial assistance and family counseling.

Score88 is also always here to help. Our support team can be reached via live chat within the platform or by email at [email protected]. We handle every responsible gaming request with full care and without judgement.

Remember — gaming is meant to be enjoyable. When it starts to feel like an obligation or a source of stress, that is the time to stop and seek help.

Need Help or Have a Question?

The score88 team is always here for you. Browse our FAQ or reach out to support directly — your wellbeing matters to us above all else.

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